The report sent Twilio shares soaring by 24% in late trading. The upbeat report follows a report in late October that caused as sell-off in Twilio stock on a decline in customer retention at the time. CEO and founder Jeff Lawson remarked that the quarter “capped off an amazing year of results as we delivered more than $2.8 billion in revenue for the year, growing 61% year-over-year.” Added Lawson, “The combination of our leading cloud communications platform with Twilio Segment’s #1 customer data platform gives Twilio an unparalleled view into the customer journey, and I’ve never been more excited about the future of the company than I am today.” Revenue in the three months ended in December rose 54%, year over year, to $842.7 million, yielding a net loss of 20 cents a share, excluding some costs. Analysts had been modeling $773 million and negative 20 cents per share. Also: Twilio shares off 13%: We had a terrific Q3, I’m more exicted than ever,’ says CFO Twilio ended the quarter with 256,000 “active customer accounts,” it said up 16% from the prior-year period. As with Q3’s report, customer retention declined, year over year. The company’s dollar-based net expansion rate declined form 139% to 126% in the quarter, it said. For the current quarter, the company sees revenue of $855 million to $865 million, and net loss per share in a range of 22 cents to 26 cents. That compares to consensus for $824.8 million and a 6-cent loss per share.
