Also: Buying a used Mac laptop: how to avoid scams and find the best deals If you’re willing to put in the work, you can also buy with confidence from sites like Facebook Marketplace, OfferUp, and Craigslist. Craigslist is the most difficult to work with, since listings don’t include photos of what’s being sold, just text descriptions; this means you have to be willing to exchange contact information with sellers in order to get photo and video proof of working condition. Even then, it’s possible that this evidence has been faked in order to dupe you into buying a dud item or sending money without ever receiving your laptop.
Protect your identity and yourself
Facebook MarketPlace and OfferUp have built-in messaging systems for talking to buyers and sellers. While this gives you some level of protection, you still need to be careful of accidentally giving away too much information. Never use your real name as your username. If the seller wants to meet up for the sale, choose a neutral place that’s well-populated (like the parking lot of a local Target or Walmart), and bring someone with you. People looking for trouble will think twice if you aren’t alone. Craigslist does not have an internal messaging system. Instead, it relies on outside email chains to communicate. If you aren’t comfortable giving out your email address, you can always make a backup Gmail account specifically for shopping on Craigslist. That way, you don’t have to worry about any personal information being tied to that account, limiting the risk of being scammed or tracked. And make sure to meet in neutral, well-lit, and well-populated areas for sales, bring someone with you, and make sure others know where you are going and when to expect you back so they can either come look for you or contact police if you don’t call, text, or show up by a certain time. And don’t forget to mask up! Even if you’re vaccinated, you want to protect yourself and the seller from any nasty germs and new Covid variants. And a mask helps protect your identity from anyone with unsavory motives.
Ask for proof
Buying used from a local seller is much different than walking into a big -name retail store and browsing their pre-owned items. You often can’t get your hands on the actual laptop to make sure it works. So you have to get creative. If a listing provides pictures that show the laptop is on and running properly, ask for a video of the entire boot-up sequence from black screen to home screen. You’ll be able to tell if the seller has made any cuts to hide problems or has faked the still photos. You should also ask for a photo of the laptop model and serial number; you can plug these into Google to find exact manufacture and release dates, build configurations, known issues, and any product recalls. This helps you to fact-check seller-provided information.
Never pay sight unseen
If a seller is insistent that you send money via check, money order, or services like Venmo and PayPal before you ever lay eyes on the laptop, that’s a huge red flag. A reputable seller should have no issue with you asking to send payment after the item arrives (if able to be shipped to you) or after you’ve confirmed yourself that the laptop boots up properly during a meet-up sale. Sending payment after an item arrives in the mail or you can actually see it for yourself will save you a lot of heartache as well as cash; unlike typical online shopping, it’s a lot more difficult to get your money back from a bad Facebook Marketplace or Craigslist sale since it isn’t a business transaction.
Ask about warranties
This mostly applies to retailers who offer pre-owned and refurbished laptops, since you can often get limited warranties to cover things like bad batteries, cracked screens, or dead components. But it never hurts to ask an individual seller if a laptop is still covered by any manufacturer’s warranties, especially if it’s a somewhat newer model. This way, if anything goes wrong, you can contact someone to help troubleshoot or offer repairs. Apple offers AppleCare coverage for their certified refurbished laptops as well as 90-day tech support so you never have to worry about your used computer giving up the ghost and leaving you high and dry. Best Buy Outlet At Best Buy Outlet, you can browse not only pre-owned and certified refurbished laptops, but also brand new units on clearance. Open-box laptops are rated from “fair” to “excellent-certified,” meaning conditions range from pretty worn and parts missing to basically brand new. Refurbished, open-box, and clearance laptops from Best Buy Outlet are also covered by return and exchange policies as well as varying warranties. So if for any reason you’re not happy with your new-to-you laptop, you can bring it back to the store for your money back, a different unit, or repairs. Prices also range from as little as $75 to just under normal retail, depending on condition. So if you’re looking for a casual-use computer for web browsing and watching Netflix or something your kids can use for school, Best Buy Outlet has something to fit your needs and budget.
Apple Certified Refurbished
Mac users looking for discounts on laptops or other Apple tech are often forced to browse local buy/sell/trade groups for used units, which comes with its own risks. But thankfully, Apple has a dedicated store page for certified pre-owned and refurbished MacBooks, desktops, and accessories. You won’t find any super steep discounts on anything, but if you’re looking to at least save a couple hundred dollars on retail while also getting peace of mind you aren’t getting hosed, you’ll be able to buy with confidence. Certified refurbished laptops from Apple are backed by a one year warranty, optional AppleCare coverage for accidental damage or loss, and 90-day returns as well as 90 days of tech support if you need help troubleshooting common issues.
Facebook Marketplace
If you use Facebook, you’re probably familiar with Facebook Marketplace. While you can find actual retailers selling open-box or certified refurbished laptops, listings are overwhelmingly local individuals selling used items. While there are inherent risks, such as getting a dud unit or running across a scammer, if you practice due diligence, you can find a great laptop for a steep discount. Just remember that you can always fact-check product information against manufacturer specifications like model and serial numbers, build configurations, colors, and operating systems. If for any reason you think a seller is being untruthful about something they’re selling, politely decline the listing and keep browsing; if you suspect they’re a serial scammer, report the seller and listing to Facebook so they can take appropriate action.
OfferUp
OfferUp is a newer buy/sell/trade platform that started in 2011, and have since acquired rival site LetGo in March 2020. Like Facebook Marketplace, you can find big name retailers but most listings are individuals. OfferUp also allows you to widen your search for like-new laptops by selecting parameters for sellers who are willing to ship items for a small fee rather than just doing a local pickup. And while this does give you a wider pool of sellers to sift through to find a great laptop for a good price, you have to be more wary of potential scams. If you are in Ohio and are interested in a laptop from California, you can always ask the seller for video proof that the laptop turns on, boots up properly, and can connect to the internet. You can also ask for additional photos of model and serial numbers to check listing information against official specs. While you won’t be able to completely eliminate the potential of getting scammed, asking for more photos and video proof can help lesson risks. And remember: if a listing sounds too good to be true, it probably is.
Craigslist
Craigslist is perhaps the most notorious buy/sell/trade site on this list. While it can lead to you getting your hands on a good used laptop for less, it also has a bad reputation for all kinds of scams and poor seller behavior. Craigslist doesn’t allow sellers to ship items, so you have to be comfortable with meeting folks face-to-face, and since item listings don’t include pictures, just descriptions, it’s up to you to press the seller for photo and video proof the laptop is in good working order. If you aren’t comfortable giving a complete stranger your phone number or email, you can create a backup Gmail account just for shopping on Craigslist; this way, you don’t have to have any personal information tied to the account, limiting the risk of being scammed or tracked by strangers. And since items for sale require local pickup, make sure you take someone with you to the meeting place and let even more people know where you are going and when to expect you back. Not everyone is going to be who they claim they are, and anyone looking to cause trouble will think twice if you don’t show up alone. Buying a used laptop from someone on a site like Facebook Marketplace or OfferUp comes with risks: the laptop could not turn on, the hard drive could be damaged, or the battery is bad. Make sure before you buy to carefully inspect the laptop and spend some hands-on time with it to make sure there aren’t any nasty surprises waiting for you. If a seller won’t let you test out the laptop before buying, politely decline the offer and look elsewhere.
